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Post-Event Engagement Tactics for Better ROI

Content Strategist
7 minutes read
Published:

Association events are the heartbeat of chambers of commerce, trade groups, and other member-driven organizations. They spark new business connections, showcase advocacy wins, and remind attendees why dues matter. However, these opportunities slip away without deliberate post-event engagement tactics that bridge the gap between a memorable closing keynote and the next renewal notice. 

A sobering data point underscores the risk: According to Sweap’s 50 Event Planning Statistics 2024, 68 % of organizers say keeping attendees engaged after the livestream ends is their biggest hurdle. 

Fortunately, there’s good news. A handful of practical post-engagement tactics tailored to your association or chamber events can turn that engagement gap into a revenue engine. In this post, we’ll lay out five actionable plays for your team to deploy. And for each play, we’ll share one practical way you can put it to work inside Glue Up. 

Haven’t explored Glue Up’s all-in-one event management software yet? The video below walks you through its features, so you can see how it powers attendee engagement from registration to renewal. 

 

Key Takeaways 

  • Send segmented thank-you, survey, and on-demand emails within 48 hours by automating sequences in Glue Up. 

  • Convert your event page into a gated recap hub packed with recordings, highlights, and next-event CTAs to extend value. 

  • Collect actionable feedback through mobile surveys or live polls in the My Glue app or Community add-on, rewarding every response with renewal coupons. 

  • Spark buzz with a hashtag-driven UGC contest; track posts in Glue Up Community and spotlight top contributors to fuel social proof. 

  • Trigger early-access renewals bundled with VIP tickets and automate offers based on engagement scores for a fast revenue lift. 

5 Post-Event Engagement Tactics for Associations and Chambers in 2025  

As a membership director, you already understand what’s at stake—renewals, sponsorship roll-overs, and board confidence.  

So, the real work begins when you roll up the step-and-repeat or close the webinar room. You must keep first-timers excited, convert no-shows, and prove ROI to long-time members often in the same week.  

Hence, your team needs a communication plan for every attendee type, which must be drafted before the closing keynote. Think through the “what ifs”:  

  • What happens if a VIP sponsor skips the luncheon?  

  • If an online participant binge-watches sessions on-demand that night?  

  • What if a first-time attendee posts a glowing recap on LinkedIn before you’ve even packed up? 

Each scenario deserves its follow-up path. Below are five post-event engagement tactics and a Glue Up shortcut for turning each play into reality: 

  1. Personalize Your Follow-Up Email Sequence Within 48 Hours 

According to The Events Calendar, attendee excitement peaks in the first two days, so the cornerstone of your post-event engagement tactics is a data-driven, highly personalized follow-up email sequence.  

So, start your post-event campaign with a warm thank-you within 24–48 hours while memories are fresh, followed by a short cadence of survey requests and bonus content over the next month. 

Note: You’re not sending an event invitation this time around. So, you’ll have to clean and segment your list first. 

Build separate tracks for first-timers, repeat attendees, no-shows, and VIP sponsors, each with tailored subject lines, dynamic content blocks, and clear CTAs. Doing so turns a generic note into an engaging event follow-up email sequence that feels personal, timely, and relevant to your diverse association events audience. 

Next, layer in best post-event follow-up practices like merge tags and behavioral triggers to target each group along the journey from feedback form to early-bird registration.  

These targeted segmented follow-ups boost open rates and give you an early read on who is most engaged and ready for the next step.. 

Glue Up Tip: Inside Glue Up’s Email Campaigns module, clone your attendee list, auto-segment it by attendance status, and schedule a three-touch series—thank-you, feedback survey, and on-demand content without ever exporting a CSV. 

  1. Launch an Interactive Recap Hub with On-Demand Content  

Once your tailored follow-up emails are queued, give members somewhere irresistible to land—an interactive recap hub that stretches the life of the event and fuels your next campaign.  

You can re-use the same virtual event page and swap the “Register” button for a “Watch On Demand” CTA. However, ensure you embed event recordings, slide decks, and highlight reels while cross-promoting your next program.  

Incorporating this move into your overall post-event engagement tactics keeps first-timers, no-shows, and loyal veterans returning to explore new resources, boosting dwell time, SEO, and renewals. 

Glue Up Tip: In Glue Up, spin up an Event Blueprint, drag-and-drop session videos and presentation decks, then gate the page so only logged-in members can view—instantly positioning the hub as a dues-paying benefit. 

  1. Incentivize Actionable Feedback through Mobile Surveys and Live Polls 

After you’ve given members a binge-worthy recap hub, the next step in your arsenal is to turn that fresh enthusiasm into usable insight. Two to three days after your thank-you email, send a post-event survey while the experience is still vivid—sweetened with a discount code, prize draw, or any other incentive, to lift response rates.  

Send a mobile-friendly feedback survey two to three days post-event, paired with in-app polls to capture session ratings and identify content gaps. Using these data-rich moves as part of your broader post-event engagement tactics lets you refine content and prove ROI before anyone asks for a post-mortem. 

 

 

P.S. Feel free to swap steps two and three if collecting feedback first will help you decide which recordings and resources deserve top billing in the recap hub. 

Glue Up Tip: Deliver the survey where members already spend time, then automate the reward—pick one of these two routes: 

  1. Custom White-Label “My Glue” Mobile App — embed the one-minute survey inside your branded app so every tap feeds data straight into your dashboard..

 

 

 

  1. Community Management Add-On — post the survey in a topic-based feed, then track responses and trigger renewal coupons from the same workspace. 

 

 

 

 

To learn more about integrations and add-ons, check out the Glue Up Add-On Cart

  1. Spark Conversation with a Branded Social Media & UGC Campaign 

Now that feedback flows, keep the spotlight on your association by amplifying member voices. The easiest way to do this is by curating user-generated content—think recap photos, “best takeaway” posts, or short reels—under a dedicated event hashtag, then showcase that gallery on your recap hub and feeds.  

A well-run event hashtag campaign extends reach and turns attendees into storytellers, creating authentic proof that your programming matters. Then, sweeten the pot with a small prize or membership perk, and you’ll spark a wave of shareable content that fuels FOMO for your next conference. 

Glue Up Tip: While you can rally posts on Facebook, LinkedIn, or other public channels, centralizing the conversation in Glue Up keeps engagement data in your ecosystem. Open a topic-based channel in the Community Management add-on (or spotlight the hashtag in your custom white-label app), pin the contest rules, auto-assign points for every approved user-generated content campaign post, and surface top contributors on a leaderboard to keep momentum high. 

  1. Offer Early-Access Renewals and VIP Pre-Registration Perks 

Finally, once user-generated buzz is humming, it’s time to turn that momentum into revenue-locking commitments.  

However, timing is everything: you need to capitalize on the excitement window by bundling your post event-engagement tactics with irresistible offers—think limited-seat executive roundtables, bring-a-friend rewards, or early-bird discount offers that expire in a week.  

Sequuence Consulting notes that members who purchase within 30 days of an event are significantly more likely to renew the following cycle, so strike while the enthusiasm is high. 

Glue Up Tip: Build a one-click “renew + VIP ticket” bundle using Membership Workflows. Set an automation that emails early-access links to attendees whose engagement score spikes—while routing no-shows to a softer offer with a bring-a-friend discount. 

Put these Post-Event Engagement Tactics to Work 

You’ve got the blueprint—now pick two tactics, set up your segments, and time-box the follow-ups before energy fades. Every hour you wait costs potential renewals.  

Glue Up’s all-in-one event management software for associations and chambers lets you launch campaigns, recap hubs, surveys, and VIP offers from one dashboard, so your post-event engagement tactics become a repeatable playbook, not a scramble.  

Ready to keep the momentum and revenue rolling? Schedule a 20-minute session tailored to your use case and see how quickly you can turn post-event excitement into strong member connections and steady growth. 

 

 

Quick Reads 

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