One of the biggest challenges for umbrella organizations is understanding how their chapters are performing. Until now, getting a clear picture of chapter activity required gathering data from multiple sources, making it difficult to make informed decisions.
With Chapter Insights, we’re bringing all key chapter metrics into a single, centralized view—helping umbrella organization admins track performance, identify trends, and make data-driven decisions with ease.
Overview
Chapter Insights provides a powerful dashboard with data on:
️📌Memberships – Active members, new and churned memberships, net growth
🎟️Events – Attendance trends, event performance, check-in rates
📧Campaigns – Email engagement, open rates, click-through rates
💰Finance – Membership revenue, event income, completed payments
👥Team Activity – Last admin login for each chapter
This new feature ensures that all essential chapter data is easily accessible, allowing admins to analyze, sort, filter, and export insights in just a few clicks.
How to Access Chapter Insights
Chapter Insights is available within Chapter Management under a new Insights tab.
To navigate to Chapter Insights:
- Go to Chapter Management in the left menu.
- Click on the Insights tab.
- Select the time range (Last 7 days, 30 days, etc.) to filter data.
- View, sort, and export chapter performance data.
Key Features
Real-Time Data Updates
The Insights table automatically updates every 90 minutes, ensuring admins always have the latest chapter data at their fingertips.
Detailed Membership Tracking
Track membership trends with:
- Active individual & corporate memberships
- New & churned memberships
- Net growth trends
Event & Engagement Metrics
Monitor event performance:
- Number of past and upcoming events
- Attendee participation rates
- Average check-in percentage
Campaign Performance
Evaluate email campaigns with:
- Total email campaigns sent
- Open, bounce, and click-through rates
Financial Overview
Stay on top of revenue streams:
- Membership income
- Event income
- Other income sources
Admin Login Tracking
See when team members last accessed each chapter to monitor activity and engagement across your organization.
Stay Tuned!
We’re always looking to make your experience of using Glue Up better. We’ll keep you updated as we ship more improvements with the next Product Monthly Updates post.
For any questions, as always, reach out to our Customer Support. To learn more about Glue Up and how it can help your Organization, book a free demo today.
